First Resonance is looking for a UX Designer to join our Los Angeles based team. You will directly impact our customer experience strategies while partnering creatively and strategically with a cross-functional team. Your innovative user experience flows will empower engineers and technicians to more efficiently build the future of hardware.

Are you excited by the opportunity to assist manufacturers working on eVTOLS, rockets, robots, and autonomous vehicles? The most important characteristic of our product team is their interest and eagerness to support companies that are tackling some of society’s greatest challenges such as climate change, space exploration, and autonomous transportation.

With this role, you will join a diverse team with a wide range of backgrounds and experiences. We pride ourselves on being fast learners, quick-thinkers, and agile executors. While a spur-of-the-moment ping pong tournament is occasionally required, our number one priority is always assisting our ION customers with our manufacturing platform. If you want to play a key role in the future of hardware and Industry 4.0, come join us!

Responsibilities & Duties:

• Bring a rich user experience to people building physical products in complex workflows; Give rocket scientists superpowers!

• Visualize complex factories with insight-driven workflows with unique interfaces to help people do their jobs better with geospatial interfaces

• Collaborate cross-functionally with some of the smartest (and nicest) people in the industry. Day-to-day you'll work closely with Front-End Engineers, Product Managers, Customer Success, and Marketing experts to champion the user experience in our application and ship high-quality work

• Proactively identify opportunities to improve our existing product. Contribute to the overall strategy and decision-making about product direction.

• Use data as a starting point for trying out new initiatives. Conduct user research to get feedback on your work, use data and testing to improve your design

• Research, create, collaborate, and iterate on flows, prototypes, and high-fidelity visuals

• Tackle interesting, complex problems. Working closely with your engineering and product partners, you'll have a large amount of ownership and autonomy across the entire design process; rather than just design individual features, you'll have the opportunity to define the end-to-end experience.

Minimum Qualifications & Skills:

• 5+ years of professional experience, ideally designing complex or enterprise-level software

• A great portfolio showcasing both web and mobile design projects

• A customer-centric mindset to understand, frame, and solve problems

• Ability to define projects and measures of success, test your assumptions and outcomes, and continuously incorporate feedback

• Expertise in Figma and other design and research tools

• Comfortable leading a large project with Product and Engineering

• Love tackling ambiguous problems and shaping them into clear goals

• Be technically-minded, interested in code as the material digital products are made of

• Experience in following agile product development methodologies

• Excitement about envisioning the future of our customer experience

• Previous experience building UI design systems (e.g. Atomic Design)

• Experience in UX research methods (e.g. card sorting, usability testing, user interviews)

• Continuous growth mindset across industry UX trends (e.g. Information Architecture (IA))